About Us
Welcome to Carlienne
Welcome to Carlienne.com, your new destination for stylish, carefully curated fashion. We believe shopping should feel effortless, enjoyable, and inspiring, whether you’re browsing from the Netherlands, the UK, or anywhere our journey eventually reaches. At Carlienne, we combine a passion for online innovation with a dedication to quality, helping our customers discover pieces that feel good, look great, and fit seamlessly into their lifestyle.
Our Collections
Carlienne offers a growing selection of women’s fashion designed to balance comfort, elegance and versatility. Our collection includes dresses in mini, midi and maxi lengths, sweaters, knitwear, jackets, coats and everyday essentials.
We continuously expand our assortment based on customer feedback and current fashion trends, focusing on styles that offer value, durability and timeless appeal.
Where Our Products Come From
To offer fashionable designs at accessible prices, Carlienne works with carefully selected international suppliers, primarily based in Asia. These partners specialize in women’s apparel production and are chosen based on product quality, reliability and consistent manufacturing standards.
Carlienne partners with international suppliers to source its products. Orders are shipped directly from supplier warehouses. This structure allows us to offer a broad fashion selection while maintaining accessible pricing.
All product information, images and delivery estimates are clearly displayed on each product page to ensure transparency before purchase.
Shipping & Quality Control
Although our products are shipped from international warehouses, every order is processed with care. We maintain close communication with our suppliers to ensure consistent quality, accurate product descriptions and reliable shipping methods.
We strive to represent our products as realistically as possible through accurate photos and descriptions, so there are no surprises when your order arrives.
Returns & Customer Support
Your satisfaction is important to us. That’s why we offer a 30-day return policy, giving you the flexibility to shop with confidence.
Our customer support team is based in the Netherlands and is always available to assist with questions regarding orders, shipping or returns.
Our Story
Carlienne is founded in the Netherlands and operates as part of Back on Rails | Digital Marketing, a Dutch-registered consultancy company (Reg. No. 66815797, VAT NL002415478B23).
For years, our core business has focused on helping brands grow in the digital space, improving their presence, strategy, and performance online.
As we helped others succeed, we asked ourselves a simple question:
“Why not create something of our own?”
That idea grew into what is now Carlienne.com.
With our background in digital marketing, e-commerce strategy, and online customer experience, launching our own shop felt like a natural next step. We decided to begin locally in the Netherlands and the UK, combining our digital expertise with a curated selection of products that reflect our taste and understanding of modern shoppers.
This store represents more than a business; it’s a passion project built from experience, creativity, and the excitement of connecting with customers directly.
Whether you are looking for something new for your wardrobe or simply exploring fresh styles, we’re here to make your experience smooth and enjoyable. Carlienne.com is growing step by step, and we’re grateful to have you with us as we evolve. Your support inspires us to keep improving, expanding, and delivering better every day.
Thank you for being part of our story.
Company & Contact Information:
- Company Name: Back on Rails | Digital Marketing
- Online Store: https://www.carlienne.com/
- Registration No: 66815797
- VAT Number: NL002415478B23
- Phone: +31 6 20998967
- Email: support@carlienne.com
- Address: Hekelhof 18, 2201 LS Noordwijk, Netherlands
- Business Hours: Monday–Saturday: 08:00–20:00 (GMT+01:00) Central European Standard Time (Amsterdam)
- Closed on Sundays.